Careers at EMA

Business Analyst

The Business Analyst is responsible for identifying business needs, documenting business problems and opportunities, and conducting analyses to present informed recommendations to achieve business goals.

The primary focus of this role will be to assist in the definition, investigation and support of business and product solutions. You will partner closely with the product and development teams and key stakeholders to conduct and document detailed requirements gathering, research business problems and opportunities, and investigate initiatives that aim to optimize cost, improve reporting, and increase usability and profitability.

The ideal candidate should be goal-oriented and have robust technology, analytical and communication skills to collaborate with cross-functional teams effectively.

This role reports to:
Senior Director of Product, Product & Technology

Key Responsibilities

  • Create detailed business cases, outlining problems, opportunities and potential solutions
  • Participate in testing and validating solutions as may be required
  • Conduct market research, analyze product offerings and determine product phases along the product life cycle to inform strategic initiatives.
  • Coordinate and conduct research efforts with end-users based on organizational priorities and business goals; deliver findings back to stakeholders to inform business decisions.
  • Collaborate with key stakeholders and senior leaders to define business requirements, document and report on requirements, and help outline solutions to achieve business goals. 
  • Partner with the product team, key stakeholders and senior leaders to define budgets and develop financial models for initiatives and business decisions.
  • Work with the product, technology, and finance teams to improve internal and external reporting and implement data reporting efficiencies and processes.
  • Partner with product team and key stakeholders to define key performance indicators (KPIs) and systems for tracking and reporting against KPIs.

Educational Requirements

  • Bachelor’s degree and 3+ years of business analyst experience. Business studies, business management or IT degree preferred

Experience Qualifications 

  • Strong analytical skills for research, critical thinking and problem-solving
  • Strong technology skills for collaborating on new initiatives and solutions
  • Strong organizational skills to gather, coordinate and help prioritize requirements
  • Project management skills for working with cross-functional teams on research and planning initiatives 
  • Excellent written and verbal communication skills; strong interpersonal skills; and ability to effectively work with senior leaders
  • Proven analytical background
  • Advanced skills with Excel or Google Sheets
  • Experience conducting business research or requirements gathering efforts in K-12 / academic markets is preferred but not required.
  • Salesforce experience is preferred but not required.

To Apply:

Candidates who share our passion for excellence are encouraged to send their resume and a cover letter (including salary requirements) to Please reference BA2021 in the subject line. No phone calls, please.

Apply Now


The Enrollment Management Association offers our employees a Total Rewards package, which includes compensation and a range of market-relevant benefits. We believe in compensating well for excellent work. We balance our total rewards with pay and provide great benefits.

Paid Time Off & Holidays

We want you to take time off for you and your family. We offer up to 25 days of vacation, 10 sick days, 3 personal days plus 13 federal holidays.

Health & Income Protection

We offer medical, dental (at no cost to you), vision (at no cost to you), short-term and long-term disability, group life insurance and more.

Paid Maternity Leave & Parental Leave

We believe that having that time to spend with your family is important. We offer 8 weeks of paid maternity leave and 2 weeks of paid parental (secondary caregivers) leave.

Work from Home & Remote Workers

We offer opportunities to work from home up to two days per week for suitable positions and we have positions that allow for remote employees.


We offer Employee Assistance Program and gym and fitness membership fee reimbursement up to a certain amount.

Tuition Reimbursement

We are dedicated to developing a capable and knowledgeable workforce.  We provide financial support to employees who participate in externally sponsored educational courses.


We offer a retirement plan that employees can participate upon hire with a very generous employer contribution following an employee contribution of just 2%. We also provide you with the option to invest in a Health Savings Account, Flexible Spending Account and Dependent Care Account.


If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access this site as a result of your disability. You can request reasonable accommodations by sending an email to

Equal Employment Opportunity

The Enrollment Management Association is committed to the principles of equal employment opportunity. It is the policy of The Enrollment Management Association to recruit, hire, and promote for all positions and to administer all Human Resource matters such as wages, benefits, assignments, promotions and all other terms and conditions of employment without regard to race, color, religion, creed, sex, national origin, citizenship status, ancestry, age, disability, sexual orientation, gender identity or expression, marital status, genetic disposition, veteran status, or any other basis protected by federal, state, and/or local law.