How do I send back test materials?

Test Administration
August 28, 2023
August 28, 2023

When returning all SSAT Flex or Standard test materials, be sure to use the return labels included in the shipment. Follow the steps below:

Standard Testing: A detailed image can be found on page 38 of the Standard Test Manual

  • All test materials must be returned to EMA within one (1) business day of testing. 
  • Tape all boxes securely. 
  • Cross out, remove, or cover old shipping labels. 
  • Apply provided FedEx label. If you do not use the return label provided, you must use a courier with tracking. Email the tracking number to EMA. 
  • Ensure your 4-digit SSAT code is visible on all boxes. 
  • For multiple boxes, label them in sequence, ex., “1 of 2,” “2 of 2,” etc.
  • Call FedEx at 1-800-GOFEDEX (800-463-3339) to arrange a pickup or find a drop-off location.

Flex Testing: A detailed image can be found on page 42 of the Flex Test Manual

  • All test materials must be returned to EMA within one (1) business day of testing. 
  • Verify that all used and unused test materials are accounted for. You must return the exact number of test books noted on your Shipment Summary. 
  • Do NOT include any payment with the returned test materials. 
  • Call FedEx at 1-800-GOFEDEX (800-463-3339) to arrange a pickup or find a drop-off location.
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